Recital (19)

In order to establish a framework for handling cross-border files that is common to all cross-border coordination points, it is necessary to define the tasks which each cross-border coordination point should carry out. A cross-border coordination point should act as a one-stop shop for the initiators and should be the sole contact point for the initiator. Member States should ensure that the contact details of cross-border coordination points are publicly available, visible and accessible. In order to allow for a follow-up to the outcome of cross-border files and to increase transparency on resolving cross-border obstacles, cross-border coordination points should also be responsible for submitting information to the Commission. Moreover, this Regulation should set out obligations with regard to coordination, cooperation and exchange of information between the different cross-border coordination points in one Member State and between the cross-border coordination points of neighbouring Member States.