Supervisory authorities should decide on complaints within a reasonable timeframe. For this reason, this Regulation lays down time limits. What is a reasonable timeframe depends on the circumstances of each case and, in particular, its context, the various procedural steps followed by the lead supervisory authority, the conduct of the parties under investigation and the complainant in the course of the procedure and the complexity of the case. In order to effectively protect the fundamental rights and freedoms of data subjects in relation to the processing of personal data, it is important that complaints be handled in an efficient and expedient manner. Depending on the circumstances of a case, the time required to handle a complaint could be shorter than the time limit provided for in this Regulation. Efficient cooperation between the lead supervisory authority and the other supervisory authorities concerned can also have a positive impact on the expedient handling of cases.
Text as published in the Official Journal, reproduced verbatim (including any typographical quirks of the source). For the authentic version, see EUR-Lex.
