Complaints are an essential source of information for detecting infringements of data protection rules. Information provided by a complainant as part of the complaint lodged or when making his or her views known can include arguments and evidence that can help progress the investigation. Establishing clear and efficient procedures for the handling of complaints in cases concerning cross-border processing is necessary since it is possible that the complaint is dealt with by a supervisory authority other than the one with which the complaint has been lodged.
Text as published in the Official Journal, reproduced verbatim (including any typographical quirks of the source). For the authentic version, see EUR-Lex.
