The contact details of the person lodging the complaint could include a postal address, place of residence and, where available, an email address. The fact that a complainant is a natural person who is not in a position to exercise his or her right to lodge a complaint without the assistance of a legal representative, for example because he or she is a child or because he or she has a disability or vulnerability, and, therefore, exercises his or her rights through another person, such as a parent, legal guardian or family member, provided that such representation is permitted under national law, needs to be clearly identified at the point in time at which the complaint is lodged.
Text as published in the Official Journal, reproduced verbatim (including any typographical quirks of the source). For the authentic version, see EUR-Lex.
