On grounds of legal certainty, rules should be established on the validity period of vouchers and any possible extension. It is also appropriate to lay down that, during the validity period of a voucher, the traveller’s right to a refund is suspended, and to specify the instances where such suspension ends and the traveller regains that refund right. Since vouchers have a specific monetary value, it is appropriate to lay down that they may be used for any travel service offered by the organiser, may be redeemed in parts and may be transferred once only, without organisers being able to charge a fee for the transfer. For a valid transfer, the traveller transferring the voucher should inform the organiser of the identity of the transferee, so that the transferee can redeem the voucher or receive a refund. It should be possible for the confirmation of the transfer to take the form of a marking of the voucher, for example physically or electronically, to clearly indicate that the transfer has taken place.
Text as published in the Official Journal, reproduced verbatim (including any typographical quirks of the source). For the authentic version, see EUR-Lex.
