Annex VIII — CONTENTS OF THE EUROPEAN FRAMEWORK FOR PERFORMANCE REVIEW REFERRED TO IN ARTICLE 52

Performance areaRelevant issues (indicative) Railway infrastructure and equipmentCapacity and capabilities of the physical infrastructure and its equipment, including deployment of TEN-T standards Reductions in railway infrastructure capacity or capability due to deferred railway infrastructure renewal, maintenance or repair Railway infrastructure capacityCapacity offer in terms of quantity and quality Capacity utilisation, spare capacity to accommodate traffic growth Consistency between available capacity (planned or unplanned) and market needs, at single and multi-network levels Stability of the capacity offer, in particular in connection with railway infrastructure works Congested railway infrastructure Planned dwelling times of trains at border stations Traffic managementPunctuality / delays of different types of rail services, at origin, intermediate stops and destination and at operationally important locations Train cancellations Actual dwelling times of trains at border stations Disruption management and crisis managementShare of traffic that could be re-routed or re-scheduled during the disruption or crisis Impact of disruptions on rail traffic in terms of delays and cancellations Impact of disruptions on operators of rail services and their customers Specific issues encountered (qualitative) Deployment and performance of digital services, tools and interfacesSupport of the processes related to capacity management, traffic management and disruption management Completeness and quality of the information and data provided as well as ease of access for operational stakeholders Alignment with European architecture developed in Europe’s Rail Joint Undertaking and with the relevant technical specifications in accordance with Directive (EU) 2016/797 Compliance with regulation; regulatory oversightProcess indicators monitoring compliance with rules and procedures Complaints lodged with regulatory bodies and the ENRRB Arrangements to review the performance of traffic management, disruptions management and crisis management, including the coordination between operational stakeholders Guidelines with the purpose of ensuring appropriate and regular consultation with interested parties regarding European and cross-border matters, as referred to in Article 57(2)